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Privacy Policy


Effective: June 14, 2016


Doheny Eye Institute (DEI) collects and uses information to provide, improve, monitor, and protect data, intellectual property, and tangible property associated with ARCOS, its users, and DEI. By accessing or using ARCOS, you agree to all the terms and conditions in this Privacy Policy and the Terms of Use, so please read this page and the Terms of Use page carefully before proceeding. You also agree to the processing and transfer of information and files in and to the U.S.A. and potentially other countries and territories, which may have different privacy laws from your country of residence.

Account. When you create an ARCOS account, we collect, and associate with your account, the account registration information you provide, such as your name, email address, phone number, investigator name, sponsor name, and protocol name.

Services. When you login to ARCOS using account credentials for a certain study, then upload images for that study, we store, process, and transmit those image files and the information you provide related to those images within Doheny Eye Institute—for instance, to our Doheny Image Reading Center (DIRC)—and also potentially to the sponsor, CRO or other sponsor delegate for that study. Unless you, your employer, the sponsor, or the sponsor’s CRO has made other arrangements in a contract with DEI, you agree not to upload protected health information (PHI, as defined under the Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA)), and DEI disclaims all liability for such PHI.

Usage. We collect information from and about the devices you use to access ARCOS. This includes, but is not limited to things like IP addresses, the type of browser and device you use, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to ARCOS. We monitor user activity on ARCOS and may collect information about the features you use, the sizes and names of files you upload or access, and any other actions taken while using ARCOS.

Cookies and other technologies. We use technologies like cookies to provide, improve, protect ARCOS. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with ARCOS, and improving ARCOS based on that information. You can set your browser to not accept cookies, but this may limit your ability to use ARCOS. If our systems receive a DNT:1 signal (i.e., a Do Not Track signal) from your browser, we'll ignore that signal.

Sharing. DEI may share information as discussed in this Privacy Policy, but won't sell, rent, trade, or otherwise distribute it to advertisers or other third-parties.

Others working for DEI. DEI uses its employees and certain trusted third parties to help us provide, improve, and protect ARCOS. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy.

Study partners. ARCOS will allow sharing of the files and related information you upload for a study with DEI and with the sponsor of that study and potentially with the sponsor’s CRO or delegates for that study.

Enforcement. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of ARCOS or our users; or (d) protect DEI’s property rights.

Security. We are dedicated to keeping your files and information secure and testing for vulnerabilities. While no system is impenetrable, we take reasonable measure to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. For instance, data is encrypted while it is being transmitted, and our file servers are kept in a secured environment with restricted access. You may access your ARCOS account only through the use of an individual user ID and password. To protect the confidentiality of your files and information, you must keep your password confidential and not disclose it to any other individual. You agree to advise us immediately if you believe your password has been misused. In addition, you agree to always logout and close your browser when you finish your ARCOS session.

Retention. We'll retain information and files you upload to ARCOS for as long as we need for a given study. If your account is deactivated, the files and related information you uploaded will not be deleted. And please note: We may retain your information and the files and related information you uploaded as necessary to comply with our contractual or other legal obligations, resolve disputes, or enforce our agreements.

Changes. DEI may at any time revise this Privacy Policy or the ARCOS Terms of Use or both by updating one or both on this ARCOS site. By accessing or using ARCOS, you agree to be bound by any such revisions and should therefore periodically visit this page and the Terms of Use page to determine the then-current Privacy Policy and Terms of Use to which you are bound.